Shipping policy
Shipping Policy
Last Updated: [Date]
At ChromeSaint, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
1. Order Processing
All orders are processed within 5-7 business days after payment has been successfully received.
Please note that processing times may be longer during holidays, promotional periods, or high-demand seasons.
2. Shipping Methods
We offer standard shipping for all orders. Shipping costs, if applicable, will be calculated at checkout based on the destination and order details.
3. Delivery Times
The estimated delivery time for all orders is up to 15 business days after shipment.
Please note that delivery times are estimates and may vary due to shipping carrier delays, customs processing, weather conditions, public holidays, or other circumstances beyond our control.
4. International Shipping
ChromeSaint ships worldwide.
International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.
For certain destinations, tracking updates may be limited. In such cases, we will provide proof of shipment upon request.
6. Delayed or Lost Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at:
Email: chromesaintclothing@gmail.com
We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
7. Customs Duties & Taxes
Customers are responsible for any customs duties, import taxes, VAT, or additional fees imposed by local authorities.
ChromeSaint is not responsible for delays caused by customs clearance procedures.
8. Shipping Address Accuracy
Please ensure that all shipping information is entered correctly at checkout.
ChromeSaint is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.
9. Returns & Exchanges
For information regarding returns, refunds, and exchanges, please refer to our Return Policy.
10. Product Sizing
Some products may be manufactured using international sizing standards. We carefully convert sizing to European standards where applicable.
We strongly recommend reviewing the size chart on each product page before placing an order.
11. Customer Support
If you have any questions regarding shipping or your order, please contact us:
ChromeSaint
Email: chromesaintclothing@gmail.com
We aim to respond to all inquiries within 24–48 business hours.
Acceptance of Policy
By placing an order through ChromeSaint, you acknowledge and agree to this Shipping Policy.