Terms of service

Terms & Conditions – ChromeSaint

Last Updated: 6-5-2006

Article 1 – Definitions

In these Terms & Conditions, the following definitions apply:

Consumer: Any natural person acting for purposes outside their trade, business, or profession.

Company: ChromeSaint, operating through its website and online store.

Distance Contract: Any agreement concluded between ChromeSaint and a consumer through online communication.

Right of Withdrawal: The consumer's right to cancel an order within the legal withdrawal period.

Website: The ChromeSaint online store and all associated services.

Article 2 – Company Information

Company Name: ChromeSaint

Customer Support: chromesaintclothing@gmail.com

Country of Operation: The Netherlands

Article 3 – Applicability

These Terms & Conditions apply to all offers, orders, purchases, and agreements made through ChromeSaint.

By placing an order, the customer agrees to these Terms & Conditions.

If any provision of these Terms is found invalid, the remaining provisions shall remain in full force and effect.

Article 4 – Products & Offers

All offers are non-binding and subject to availability.

ChromeSaint strives to display products and descriptions as accurately as possible. However, actual colors, sizing, and appearance may vary slightly due to screen settings, manufacturing differences, or photography.

Product prices are displayed in the applicable currency and may exclude import duties, customs fees, or taxes imposed by the destination country.

Article 5 – Order Acceptance

An agreement is formed once payment has been successfully completed and the order confirmation has been sent.

ChromeSaint reserves the right to refuse or cancel orders in cases including but not limited to:

  • Fraud prevention

  • Incorrect pricing

  • Product unavailability

  • Suspicious activity

All orders are subject to product availability.

Article 6 – Right of Withdrawal

Customers located within the European Union may have the right to withdraw from their purchase within 30 days of receiving the goods.

To exercise this right:

  • The customer must notify ChromeSaint within 30 days of delivery.
  • Products must be returned unused, unworn, and in their original packaging.
  • Return shipping costs are the responsibility of the customer.

Article 7 – Refunds

Once returned products are received and inspected, refunds will be processed within 30 days.

Shipping costs are non-refundable unless required by law or where the return results from an error by ChromeSaint.

Refunds will be issued through the original payment method whenever possible.

Article 8 – Customs, Duties & Taxes

Customers are solely responsible for:

  • Import duties

  • VAT

  • Customs fees

  • Administrative clearance charges

  • Any other government-imposed import costs

ChromeSaint does not act as the importer of record and cannot guarantee compliance with local import regulations.

Failure to pay customs charges resulting in refusal, destruction, or return of the shipment does not entitle the customer to a refund.

Article 9 – Delivery & Shipping

Estimated delivery times are provided for guidance only and are not guaranteed.

ChromeSaint is not liable for delays caused by:

  • Customs inspections

  • Carrier disruptions

  • Weather conditions

  • Public holidays

  • Events beyond reasonable control

Customers are responsible for providing accurate shipping information.

Article 10 – Product Warranty

Products must reasonably conform to their description.

Any manufacturing defects or incorrect items must be reported within 30 days of delivery by contacting:

chromesaintclothing@gmail.com

Article 11 – Complaints

Complaints should be submitted in writing via email within a reasonable period after discovery.

ChromeSaint aims to respond within 14 business days.

If additional investigation is required, the customer will be informed accordingly.

Article 12 – Limitation of Liability

ChromeSaint shall not be liable for:

  • Indirect damages

  • Consequential losses

  • Lost profits

  • Delays caused by third parties

  • Customs-related issues

Liability shall never exceed the amount paid for the relevant order, except where prohibited by law.

Article 13 – Intellectual Property

All content on the ChromeSaint website, including logos, images, designs, text, and branding, remains the property of ChromeSaint unless otherwise stated.

Unauthorized use, reproduction, or distribution is prohibited.

Article 14 – Privacy

Personal data is processed in accordance with the ChromeSaint Privacy Policy.

By using the website, customers acknowledge and accept the Privacy Policy.

Article 15 – Governing Law

These Terms & Conditions are governed by the laws of the Netherlands.

Any disputes arising from these Terms shall be submitted to the competent Dutch courts unless mandatory consumer protection laws provide otherwise.

Article 16 – Changes to These Terms

ChromeSaint reserves the right to amend these Terms & Conditions at any time.

The most recent version will always be available on the website.

Continued use of the website after changes are published constitutes acceptance of the updated Terms.

Contact Information

ChromeSaint

Email: chromesaintclothing@gmail.com

Available via email and WhatsApp.